Sales Representative at Nature Smoke House - Sales Representative

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
103309
Job Views
119

Job Description



Full job description



  • Record daily and weekly sales (both wholesale and retails) 

  • Collecting, storing and updating of customer database daily (both daily customers and wholesalers) 

  • Record inflows and outflows (revenue and expenses)

  • Recognizing swaps, errors etc. 

  • Assist with the daily running of the organization 

  • Handle website and TikTok messages.

  • Utilize social media and other platforms to showcase store products.

  • Create content online to promote business brand and promote sales.

  • Develop a deep understanding of the company's products.

  • Build and maintain strong online presence for online store to drive in store sales of products.

  • Process customer orders online and in-store.

  • Act as a primary point of contact for customers, addressing inquiries and providing assistance throughout the sales process.

  • Understand customers’ needs and preferences to recommend suitable product options.

  • Suggest other products that can be substituted to fit the customer’s needs.

  • Offer a solution to customers’ enquiries. If not available, proffer alternatives

  • Provide customer with detailed product info, product features, benefits, and customization options.

  • Build trust relationships with customers through excellent customer service.

  • Resolve customer issues and complaints promptly and efficiently.

  • Follow up with customers to ensure satisfaction and identify opportunities for repeat business.

  • Encourage referrals from customers.

  • Meet sales goals and target as determined by the management.


Requirements:



  • SSCE

  • Proven track record of success in sales, preferably in the retail sales or relevant industry.

  • Strong sales acumen with excellent negotiation and closing skills.

  • Strong sales and negotiation skills with a persuasive communication style.

  • Excellent interpersonal skills and the ability to build rapport with customers.

  • Outstanding verbal and written communications skills.

  • Self-motivated with a proactive approach to identifying and pursuing sales opportunities.

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Computer literate - Internet, Microsoft Office Applications (Excel, MS Word, Outlook etc.) Proficient with social media -- knows how to use WhatsApp, Facebook, Instagram, TikTok etc.

  • Willingness to work flexible hours, including some weekends and evenings, to accommodate customer schedules


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