Senior Manager, Admin & Facility at Max.ng

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
10348
Job Views
86

Job Description



Department: People Operations & Admin


Description



  • We are looking for an Admin and Facilities Manager who will strategically oversee all aspects of our Employee Experience.

  • You will be a strategic thinker with strong organizational and problem-solving skills.

  • You will have strong research experience, an analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.


What You’ll Do



  • Oversee MAX facilities and ensure they meet the needs of individual projects and coordinate with IT staff for any technological related needs

  • Monitor and control facility usage, operations and equipment maintenance

  • Ensure regular updates and maintain usage records and invoice clients accordingly

  • Create schedule of regular assessment of every facility

  • Ensuring proper compliance with state and federal regulations

  • Maintaining continuous communication with contractors, clients and team

  • Ensure that all equipment and facility is fully operational and all available utilities are functioning properly

  • Create schedule and oversee the maintenance repair work, also assist occasional checks of installation and servicing building equipment

  • Ensure active participation in overseeing the ongoing employee experience by directing the consistent delivery of exceptional support from the team members.

  • Ensure consistent and proper communication with other team members in regards to any facilities or security concern

  • Ensure proper collaboration and partnership with all MAX clients to support environmental, Health and Safety programs and act as middle-man to support our objectives

  • To ensure the overall responsibility of the workplace which include but not limited to customer experience, social value and continuous improvement.

  • Improve the experience of MAX customers/clients through raising awareness and engagement across every team and increase customer satisfaction

  • Responsible for the delivery of flawless customer experience by bringing on the latest trends,inspiration and thinking to MAX’s workplace design.


Requirements



  • Degree in Management Studies or any relevant field

  • 5+ years of customer service experience

  • 5+ years of office operations experience

  • Experience in Facility management

  • Strong interpersonal and communication skill

  • Ability to build relationships across departments, work collaboratively and manage conflict constructively

  • Strong ability to manage competing priorities and projects

  • Ability to coach, develop and manage direct reports to a level of high performance

  • Ability to attract the right talent

  • Strong organizational and management skills

  • Ability to work efficiently and effectively

  • Ability to remain agile and multi-task effectively in a fast paced environment


Benefits



  • Competitive pay & benefits

  • Flexible work and hybrid working model

  • Unrivaled Learning and Development


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