• Application Deadline:
• Position: Operations Coordinator


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Lekki


• Job Field Administration / Secretarial 
  

Job Summary

• The operations coordinator is responsible for overseeing the nightly operations to ensure a smooth, efficient, and enjoyable experience for guests.


• This role involves coordinating staff, managing inventory, handling customer inquiries, and ensuring compliance with safety and regulatory standards.


• He/She should possess excellent organizational and multitasking skills, strong leadership and team management abilities.

Responsibilities

• Assist in the development and implementation of operational policies and procedures and ensure adherence to standard operating procedures.


• Monitor and analyze club performance, including club sales, stacks sales, dancers’ income, customer feedback, and operational efficiency.


• Oversee daily operations of the night club, ensuring smooth functioning and adherence to club policies.


• Monitoring staff shifts to ensure adequate and balanced workflow.


• Coordinate scheduled meetingswhich includes weekly and monthly meetings to foster a positive and collaborative work environment. Click here for template.


• Handle customer inquiries, complaints, refunds, and feedback professionally and efficiently. Click here for template.


• Ensure high levels of customer satisfaction through excellent service delivery.


• Assist with coordinating special events and private functions as required.


• Assist, manage and audit utility inventory levels, including ordering and restocking supplies and ensure accurate record-keeping. Click here for template.


• Coordinate with procurement team to ensure timely delivery of goods.


• Adequate communication with the P&C department to ensure accurate records, including employee files, loan request, leave request, new hire and exit staff.


• Prepare and distribute internal communications and reports.


• Ensure proper record keeping on inventory logs and customer databases.

Deadline: 5th November, 2024.