• Application Deadline:
• Position: Customer Service Representative


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience 1 - 5 years


• Location Lagos


• Job Field Customer Care 
  

Job Description

• Present, promote and sell products/services using solid arguments to existing and prospective customers


• Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs


• Establish, develop and maintain positive business and customer relationships


• Reach out to customer leads through cold calling


• Expedite the resolution of customer problems and complaints to maximize satisfaction


• Achieve agreed upon sales targets and outcomes within schedule


• Coordinate sales effort with team members and other departments


• Analyze the territory / market’s potential, track sales and status reports


• Supply management with reports on customer needs, problems, interests, competitiveactivities, and potential for new products and services.


• Keep abreast of best practices and promotional trends


• Continuously improve through feedback.

Requirements

• Candidates should possess an SSCE / NECO qualification with 1 - 5 years work experience.