• Application Deadline:
• Position: Sales Travel Consultant


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Key Responsibilities:

Lead Generation:

• Proactively identify and generate new leads through various channels including, but not limited to, networking, referrals, online platforms, travel expos, and industry events.


• Ability ttrack and manage leads, ensuring a consistent and thorough approach tlead management.


• Collaborate with marketing teams tdevelop and implement strategies for attracting potential *customers.

Lead Nurturing and Follow-up:

• Engage with leads through personalized communication, understanding their travel needs and preferences.


• Conduct timely and strategic follow-ups via phone calls, emails, and meetings tconvert leads intclients.


• Provide detailed travel advice and present customized travel solutions that meet the client's requirements.

Sales Conversion and Revenue Growth:

• Achieve and exceed monthly sales targets by closing deals with new and existing clients.


• Develop and maintain strong relationships with clients tencourage repeat business and referrals.


• Offer upsell and cross-sell opportunities tenhance the value of bookings and drive additional revenue.


• Monitor sales performance metrics and adjust strategies toptimize sales outcomes.


• Take ownership of the sales process from lead generation tclosing, ensuring a significant contribution trevenue growth.

Customer Relationship Management:

• Maintain a high level of customer satisfaction by delivering personalized, high-quality service.


• Resolve any client issues or concerns promptly tensure a positive customer experience.


• Keep clients informed of new travel offers, promotions, and updates relevant ttheir interests.

Product Knowledge and Market Awareness:

• Stay up-to-date with the latest travel trends, destinations, and products.


• Attend training sessions, webinars, and industry events tcontinuously improve knowledge and skills.


• Utilize in-depth product knowledge teducate clients and recommend suitable travel options.

Collaboration and Teamwork:

• Work closely with other members of the sales team and other departments tensure seamless service delivery.


• Share insights and feedback with the marketing team thelp refine lead-generation strategies.


• Participate in regular sales meetings and contribute tthe overall sales strategy.

Requirements:

• Experience: A minimum of 2-5 years of experience in sales, preferably within the travel industry.


•  Knowledge of Global Distribution Systems (GDS) and visa processing is a significant advantage.


• Proven Track Record: Demonstrated success in lead generation, follow-up, and sales conversion.


• Customer-Centric: Strong customer service skills with the ability tbuild lasting relationships.


• Communication: Excellent verbal and written communication skills, with a persuasive and consultative approach.


• Product Knowledge: Extensive knowledge of travel destinations, products, and services.


• Tech-Savvy: Proficiency in using Microsoft Office Suite, and other sales tools.


• Self-motivated: Highly driven, with the ability twork independently and as part of a team.


• Adaptability: Ability tquickly adapt tnew situations, challenges, and technologies. MUST be able twork under pressure and handle multiple tasks simultaneously.

Key Performance Indicators (KPIs):

• Lead Conversion Rate: Percentage of leads converted intsales.


• Revenue Growth: Achieving or exceeding sales revenue targets.


• Customer Satisfaction: Positive feedback and high customer retention rates.


•  Upsell/Cross-Sell Success: Additional revenue is generated through upselling and cross-selling.