Job Description
Purpose of the position
- The HR Deputy Director will provide strategic leadership and direction across eHealth Africa, EHA, clinics, and eHA Impact Ventures.
- Working closely with the C-suite, executive team, and Board of Directors, this role will ensure that HR strategies are aligned with business objectives, promoting organizational growth and sustainability.
- The HR Deputy Director will lead high-level workforce planning, recruitment, talent development, performance management, compensation & benefits, and compliance while fostering a dynamic and inclusive workplace culture.
What you’ll do
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Strategic Leadership & Collaboration:
- Act as a strategic partner to the EHA Group leadership and the Board of Directors to ensure that HR initiatives align with organizational objectives across all entities.
- Provide high-level strategic input on workforce planning, talent management, and organizational development, influencing decisions that impact long-term growth and sustainability.
- Lead organizational change management and transformation, ensuring the HR function supports and drives innovation across the group.
- Productivity Optimization: Lead initiatives to enhance overall workforce productivity, ensuring alignment with organizational goals and operational efficiency.
Talent Acquisition & Recruitment:
- Oversee the entire recruitment process, from sourcing, interviewing, and onboarding to ensuring the acquisition of top talent.
- Develop and execute recruitment strategies that attract and retain talent, aligning with the future staffing needs of the organization’s various entities.
- Collaborate with leadership to forecast staffing demands, ensuring a well-prepared workforce that can meet strategic and operational goals.
Strategic Alignment of Job Descriptions:
- Job Description Alignment: Ensure job descriptions reflect the skills, competencies, and expectations for each role and align with performance management and succession planning strategies.
- Work closely with department heads to maintain accuracy and strategic alignment of job descriptions with business goals.
- Use job descriptions operationally for compensation benchmarking, payroll classification, and benefits eligibility, ensuring compliance with local labor laws.
Learning & Development (L&D):
- Training and Development: Design and implement robust learning and development programs tailored to the unique needs of the non-profit, healthcare, and social impact sectors.
- Conduct training needs assessments to address skill gaps, fostering a culture of continuous improvement and career growth.
- Oversee the effectiveness of training initiatives, aligning them with organizational objectives and employee development.
Performance Management System (PMS):
- Lead the performance management process, including KPI setting, appraisals, and feedback mechanisms to drive a high-performance culture.
- Develop and implement performance improvement plans and career development pathways, ensuring alignment with organizational goals.
- Foster a feedback-rich environment to promote continuous performance improvement and employee engagement.
Succession Planning:
- Talent Pipeline: Develop and manage succession planning initiatives to ensure the organization has a robust pipeline of future leaders across all sectors.
- Identify and groom high-potential employees for leadership roles, facilitating career growth opportunities and leadership development.
- Work closely with senior management to align succession planning with strategic growth and long-term organizational needs.
Data-Driven HR Decisions & Analytics:
- HR Analytics: Leverage HR data and analytics to provide insights into workforce trends, productivity, employee engagement, and talent acquisition.
- Utilize predictive analytics to forecast staffing needs, assess employee turnover, and inform talent management strategies, ensuring data-driven decision-making across HR functions.
- Develop dashboards and reports for the executive team and Board of Directors, offering actionable insights to improve organizational performance and workforce planning.
Payroll & Administrative Oversight:
- Oversee payroll processing to ensure accurate and timely payments while ensuring payroll data is aligned with HR systems and business needs.
- Manage key HR administrative tasks, including employee records management, HR document processing, and data accuracy within HRIS systems.
- Ensure proper reporting and compliance with organizational and legal standards, maintaining robust HR operations.
HR Compliance & Risk Management:
- Ensure HR policies and practices comply with local, regional, and international labor laws, managing audits and compliance checks to uphold organizational integrity.
- Conduct regular audits of HR systems and policies, updating practices as necessary to reflect changes in legal and organizational standards.
- Oversee all regulatory HR compliance, ensuring proactive risk management and adherence to evolving labor regulations.
Employee Relations & Engagement:
- Foster a positive workplace culture by leading employee relations initiatives, handling grievances, conflict resolution, and supporting managers on employee relations matters.
- Implement strategies to enhance employee engagement, satisfaction, and retention across all entities, promoting a unified and motivated workforce.
- Champion initiatives to create an inclusive, equitable, and diverse work environment that aligns with organizational values.
- Conflict Resolution: Act as a mediator in high-level employee disputes, providing expert guidance on conflict resolution strategies to foster a harmonious and collaborative work environment across all entities.
Who you are
- Education: Master's degree in Human Resources, Business Administration, or related field; Master’s degree preferred.
- Experience: A minimum of 10 years of experience, including at least five years in a leadership role, is desirable. Experience across diverse sectors such as non-profit, healthcare, and social impact organizations is also desirable.
- Proven ability to work closely with C-level executives and Boards of Directors, providing strategic HR leadership in complex, fast-paced environments.
- Expertise: Deep knowledge of workforce planning, talent management, L&D, compensation, benefits, and compliance, with the ability to align HR strategies with organizational objectives.
- Leadership Skills: Strong leadership abilities, including experience managing large, diverse teams and HR functions in multi-entity organizations.
- Compliance Knowledge: Solid understanding of labor laws and regulations in the regions where EHA Group operates, with a track record of ensuring compliance and managing risk.
- Technology: Proficient in HRIS systems and data management, able to oversee system implementations and optimization.
- Professional certification in People Management
Additional Requirements:
- May frequently travel between company worksites.
- Presents a professional demeanor at all times. Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration, regardless of their status or position. Accepts responsibility for their actions. Follow through on commitments.
- Participates in and promotes a positive, supportive, cooperative team environment.
- Attends and participates in staff meetings, training classes and supervision.
- Adheres to Policies and Procedures.
- Adheres to the eHealth Africa Code of Conduct as well as the ethical standards of the field.
Compensation & Benefits
- Compensation Strategy: Develop, implement, and manage competitive compensation structures and benefits programs that align with industry benchmarks and organizational strategy.
- Collaborate with leadership to ensure that compensation and benefits structures support overall business objectives and attract top talent.
- Ensure compliance with local labor laws in all compensation and benefits practices, conducting regular reviews and updates as needed.