• Application Deadline:
• Position: International Insurance Care Coordinator


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Insurance 
  

Key Responsibilities

• Patient Advocacy: Acting as a liaison between the patient, healthcare providers, and insurance companies to ensure the patient’s needs are met.


• Coordination of Care: Organizing appointments, medical services, and travel arrangements to facilitate seamless access to care.


• Information Provision: Educating patients about their insurance coverage, benefits, and any out-of-pocket expenses they may incur.


• Cultural and Language Support: Assisting patients in navigating language barriers and cultural differences in healthcare settings.


• Emotional Support: Providing reassurance and support to patients and their families during stressful times, helping them feel more comfortable in unfamiliar environments.


• Documentation Assistance: Ensuring that all necessary medical documents, insurance claims, and travel paperwork are correctly completed and submitted.


• Crisis Management: Responding to emergencies or unexpected changes in the patient's condition, coordinating with local healthcare facilities as needed.


• Follow-Up Care Coordination: Assisting in scheduling follow-up appointments or treatments after initial care is provided.


• Feedback and Reporting: Collecting feedback from patients regarding their care experience and reporting any issues to relevant parties for improvement.


• Compliance Assurance: Ensuring that all actions taken are in accordance with both the insurance policy and local healthcare regulations.