Team Member (Cinema) at Filmhouse Cinemas Limited

Job Overview

Location
Lagos, Kebbi
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
10398
Job Views
104

Job Description



Job Summary



  • Responsible for enhancing the cinema experience of all Filmhouse guests by contributing to the smooth running of the cinemas in a friendly and efficient manner.


Essential Duties and Key Responsibilities

Include the following and other duties as may be assigned:



  • Selling box office tickets, responding to queries reservations and sales.

  • Monitoring and maintaining cash flow, ensuring that there are no shortages.

  • Ensuring that guests are well guided to entrance and exit into the cinema.

  • Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.

  • Participating in briefings and other meetings as requested by the cinema manager.

  • Attend and participate in training sessions as required by managers and HR.

  • Contribute to increasing concession revenues.

  • Responsible in the arrangement and cleaning of designated areas.


Requirements



  • The right candidate must have a minimum of OND from a recognized institution.

  • Excellent customer skill.

  • Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.


To perform the job successfully, the individual shall be required to demonstrate these but not limited to the following competencies:



  • Customer Relation Skills – a polite, friendly, helpful and approachable manner; ability to deal patiently with guests

  • Communication Skills – good communication skills.

  • Professionalism - the ability to keep calm in an emergency and handle guest concerns and queries with calm

  • Integrity; honest and transparent in dealing with guests and colleagues

  • Numerical - maths skills, with the ability to handle money and work out change within a short time.

  • Analytical skills - demonstrates the ability solve multiple problems within a short period of time

  • Health and safety – Ability to adhere to health and safety standards; demonstrate consistent health and safety practices; maintain a clean environment.

  • Time management – Strong ability to prioritize task and work schedule to achieve service deadlines.


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