We are looking for technically skilled candidate with good problem-solving abilities for the position of IT Support. The duties include being a point of contact for all IT related questions at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other duties.
Responsibilities
Resolving IT support requests from employees
Answering employee questions regarding computer systems
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Installing new software and hardware drivers and updating existing ones as needed
Updating employees on the status of their service requests
Manage all social media accounts.
Create content (do grahpics and shoot video)
Come up with innovative and creative advertisement campaigns.
Identify trends and insights, and optimize performance based on the insights.
Requirements
Experience in IT support and systems maintenance.
2 years experience
Good knowledge of graphics design and digital marketing
Excellent written and verbal communication skills.