• Application Deadline:
• Position: Sales, Marketing & Reservations Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Key Attributes

• Excellent prospecting and marketing skills


• A passion for sales and building long term client relationship


• Client driven and problem solver


• Excellent communication, negotiation and presentation skills


• Ability to balance persuasion with professionalism


• Proven track record of converting prospects to customers


• Self-driven and capable of working both independently and collaboratively within a team


• Must be ethical and have a high sense of integrity and accountability


• Answer phones and assist customers in making, altering, or canceling reservations


• Respond to emails with reservation information, confirmations, and additional details


• Advise customers regarding ongoing promotions or available upgrades that may enhance their experience


• Answer questions regarding rooms, facilities, rates, and events


• Accurately record customer information and charge credit cards upon successful reservations.

Requirements

• A bachelor’s degree in Sales, Marketing or any relevant discipline


• Excellent phone etiquette and verbal communication skills


• Strong computer proficiency and email communication skills


• Attention to detail and the ability to resolve customer issues


• Reservation management


• Revenue optimization


• Distribution channel management


• Forecasting and analysis


• Team leadership


• 3-5 Years Sales & Marketing experience with at least 2years as a Reservationist and minimum of 3years experience as a Sales & Marketing Manager in the Hospitality Industry.


• Guest experiences enhancement


• Technology integration


• Reporting and analytics.