IT Support Engineer at The Concept Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
104200
Job Views
118

Job Description



Duties & Responsibilities

ERP IT Support:



  • Process and validate assets and hardware.

  • Complete auditing of physical hardware / inventory management

  • Processing Audit Controls for various systems: Badge access, Active Directory & Floor Seating Software

  • Field and log all basic trouble tickets and service requests through ticketing portal.

  • Assist with support and repair of desktop and laptop computers, printers, telephones, and mobile devices.

  • Assist with configuring and distributing new desktop and laptop computers.

  • Process hardware earmarked for destruction.

  • Other duties as assigned.


Requirements



  • Interested candidates should possess a B.Sc Degree in a relevant field with 1 - 3 years experience.


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