Automobile Workshop Driver at Mechanic on the Go

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
104287
Job Views
101

Job Description



Job Summary



  • We are looking for a responsible and detail-oriented Vehicle Pickup and Drop-off Specialist to join our team.

  • This role is key in ensuring smooth customer experiences by managing vehicle transportation and overseeing repair processes.

  • The specialist will handle vehicle pickup and drop-off at customer locations, and monitor the work done by consultants in our workshop or at the customer’s address, ensuring high standards of service are maintained.


Key Responsibilities


Customer Interaction:



  • Communicate professionally with customers to schedule vehicle pickups and drop-offs.

  • Ensure timely collection and delivery of customers' vehicles to and from their location.

  • Provide excellent customer service and address any concerns or questions regarding the process.


Vehicle Handling:



  • Safely transport customers' vehicles to the workshop or designated service location.

  • Perform pre-pickup and post-drop-off vehicle inspections to document any damages or issues.

  • Adhere to all traffic and safety regulations while handling customer vehicles.


Workshop Supervision:



  • Act as the primary point of contact for customer vehicles during repairs and servicing.

  • Monitor and supervise the work of consultants and technicians, ensuring that all repairs meet company standards.

  • Coordinate with service consultants to provide customers with regular updates on the status of their vehicles.


On-Site Supervision:



  • Oversee repairs conducted at customer locations, ensuring that all tasks are performed efficiently and correctly.

  • Ensure all tools, parts, and equipment are available for consultants when working off-site.

  • Ensure adherence to safety protocols at all times, both in the workshop and on-site.


Record-Keeping:



  • Maintain accurate records of vehicle pickup, drop-off, and service activities.

  • Ensure all service documentation is completed and provided to customers promptly.


Requirements



  • Valid driver’s license with a clean driving record.

  • Reside around Ikeja

  • Strong communication and customer service skills.

  • Knowledge of basic vehicle maintenance and repairs.

  • Ability to handle customer vehicles with care and responsibility.

  • Good organizational skills and attention to detail.

  • Experience in the automotive industry or a similar role is a plus.


Benefits



  • Competitive salary and performance-based bonuses.

  • Health and wellness benefits.

  • Opportunities for career growth within the company.

  • Friendly and supportive work environment.


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