Production Researcher at eTranzact

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
104350
Job Views
107

Job Description



Key Responsibilities

Market Research:



  • Conduct extensive research on market trends, industry shifts, and competitive products.

  • Analyze market needs and identify new opportunities for product features or new products.

  • Gather data from industry reports, publications, and third-party research tools.


User Research:



  • Design and conduct user research activities, including interviews, surveys, usability testing, and focus groups.

  • Identify user pain points and unmet needs to inform product features and improvements.

  • Create user personas, user journey maps, and empathy maps based on research data.

  • Gather and analyze feedback from customers, sales teams, and support channels.


Competitive Analysis:



  • Analyze competitor products and services, documenting strengths, weaknesses, and opportunities for differentiation.

  • Benchmark your company’s products against competitors to identify unique selling points (USPs)

  • Keep track of competitors’ pricing strategies, feature updates, and market positioning.


Data Analysis and Synthesis:



  • Collect and analyze both quantitative and qualitative data from multiple sources.

  • Translate research findings into actionable insights and present these to stakeholders.

  • Use data to inform product strategy, user experience (UX) design, and development decisions.


Collaboration with Product Teams:



  • Work closely with product managers to prioritize research initiatives that align with business objectives.

  • Collaborate with UX/UI designers to translate research insights into product features or design improvements.

  • Support the product development team in iterating on product designs based on research findings.


Prototyping and Testing:



  • Assist the product team in creating prototypes based on research data to test product ideas before development.

  • Conduct usability tests on prototypes and gather feedback for product optimization.

  • Analyze the results of A/B testing and other experimentation methods to refine product features.


Reporting and Documentation:



  • Document research findings and prepare reports and presentations for stakeholders.

  • Maintain a knowledge base of research insights and trends for future reference.

  • Regularly update product teams with fresh insights to ensure continuous product improvement.


Key Qualifications

Education:



  • Bachelor's Degree in Product Management, Market Research, Psychology, Human-Computer Interaction (HCI), or a related field.


Experience:



  • 4 years of experience in product research, user research, market analysis, or a related role.

  • Proven experience with various research methods, including surveys, interviews, focus groups, and usability testing.

  • Experience in working with cross-functional teams (product, design, marketing, engineering) is a plus.


Skills:



  • Strong analytical skills with experience in both qualitative and quantitative research.

  • Proficient in research tools such as SurveyMonkey, Google Analytics, UserTesting, and others.

  • Excellent communication and presentation skills to convey research insights to stakeholders.

  • Ability to translate complex data into easily understandable, actionable recommendations.

  • Familiarity with data visualization tools like Excel, Tableau, or Power BI.

  • Experience with usability testing, A/B testing, and creating user personas.


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