Customer Service Representative at VITRA (C-ceramica Operations Limited)

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
104374
Job Views
105

Job Description



Job Description



  • We are seeking a dynamic and results-driven Customer Service / SalesOfficer to join our team.

  • The Sales Officer will be responsible for identifying new business opportunities, building and maintaining client relationships, and achieving sales targets.

  • This role requires a proactive approach to sales, strong negotiation skills, and the ability to thrive in a fast-paced environment.


Responsibilities



  • Identify and pursue new business opportunities through prospecting, cold calling, field marketing and networking.

  • Build and maintain relationships with clients to understand their needs and preferences.

  • Present and demonstrate products or services to prospective clients.

  • Negotiate contracts and pricing terms to close sales deals.

  • Collaborate with internal teams to ensure timely delivery of products or services.

  • Track sales activity and maintain accurate records using Microsoft NAV software.

  • Stay abreast of industry trends and competitors' activities.

  • Attend trade shows, conferences, and networking events to generate leads and promote brand awareness.

  • Provide regular updates and reports to management on sales performance and market trends.


Qualifications and Requirements



  • Bachelor's Degree in Business Administration, Marketing, or a related field.

  • Must be Female between ages 25-35.

  • Must reside within the FCT and its environs and not outskirts.

  • 2+ years of experience in sales roles.

  • Proven track record of achieving sales targets.

  • Excellent communication and negotiation skills.

  • Strong customer service orientation.

  • Ability to work independently and as part of a team.

  • Proficiency in CRM software and Microsoft Office Suite.


Skills Required:



  • Strong negotiation and persuasion skills

  • Excellent communication and interpersonal abilities

  • Proven track record of achieving sales targets

  • Ability to work independently and as part of a team

  • Proficiency in CRM software and Microsoft Office Suite

  • Customer service orientation and relationship-building skills.


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