• Application Deadline:
• Position: IT Support Staff


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abuja


• Job Field ICT / Computer 
  

Description 

• Resolving IT support requests from employees


• Answering employee questions regarding computer systems


• Gathering and analyzing data to diagnose problems with computer systems


• Changing configurations, settings and permissions to fix computer issues


• Generating sign ins for new hires during the onboarding process


• Installing new software and hardware drivers and updating existing ones as needed


• Updating employees on the status of their service requests


• Logging all service requests and updating tickets as needed

Required Skills and Qualifications

• Three years of experience in IT


• Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools


• Excellent interpersonal skills


• Ability to maintain confidentiality of company information

Preferred Skills and Qualifications:

• Bachelor’s Degree (or equivalent) in Computer Science


• Project management experience


• Professional certification