• Application Deadline: Tue, 5 Jul 2022 00:00:00 GMT
• Position: Customer Service Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Customer Care 
  

Tasks & Responsibilities    

• Deal directly with customers either by telephone, electronically or face to face


• Computer literacy


• Respond promptly to customer inquiries


• Handle and resolve customer complaints


• Obtain and evaluate all relevant information to handle inquiries and complaints


• Communicate and coordinate with internal departments.

Educational Qualification

• B.Sc / HND in any field.

Person Requirements:

• Good interpersonal skills


• Good communication skills - verbal and written


• Listening skills


• Attention to detail and accuracy


• Have a customer service orientation


• Be able to take initiative


• Good level of stress tolerance


• Age: Maximum 30 years.


• Experience: Relevant experience may be an added advantage.