• Application Deadline:
• Position: Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Abuja


• Job Field Human Resources / HR 
  

Your work-life opportunity

• As an Operations Manager, you will be responsible for ensuring operational excellence in the Abuja in Nigeria. 


• You will lead the team and help them building a top-notch supply structure, owning the operational KPIs of your cities, engaging with and retaining couriers (or glovers, as we like to call them), and coordinating projects across these geographic areas.


• Your main responsibility is to make sure the long-term sustainability of the fleet, its satisfaction, as well as its daily performance.

Responsibilities

Be a part of a team where you will:

• Improve the regional operations by ensuring our ambitious targets


• Lead the Supply Operations team in your city


• Hire, train and mentor the team members


• Standardize processes across the different geographies under your scope


• Build tools to speed up Local teams’ autonomy


• Commit to contributing to Glovo’s growth, getting the job done


• Work with local providers and legal teams, to ensure the best in class operations in the region


• Bring the operations team to the next level!


• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Requirements

You have:

• A Bachelor's Degree in Engineering, Business, Economics are a plus


• 5+ years total professional experience, preferably in ops/strategy consulting or in an operations/logistic company, 2+ years in a managerial role


• The skills to manage the big picture and the smallest details. You´re always on top of your deadlines and you demonstrate to be an organization freak!


• Track record of success delivering and implementing new solutions/processes/standardization


• Experience in KPIs tracking and creation and optimization expertise


• Problem solver, data-driven decision-making with an analytical approach


• SQL knowledge and proficiency in Excel are a plus


• Ability to manage small work teams and lead changes


• Excellent communication skills


• Fluency in English


• An empathetic, inclusive and curious attitude


• We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience our Glovo Life Benefits

• Enticing equity plan (if applicable)


• Top-notch private health insurance


• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!


• Flexible time off (take the time you need) and hybrid working model (own your time)


• External learning budget

What you’ll find when working at Glovo:

• Gas: Driven to deliver quality results quickly


• Good Vibes: Bring positivity and communicate openly


• Stay Humble: Self-aware and open to learning


• Care: Uplift people and the planet


• Glownership: Act as proud owners


• High Bar: Focus on Top Performance


• If you believe you match these values, we look forward to meeting you!