Job Description
Job Description / Brief
- We are seeking a reliable and efficient Dispatch Rider to join our team.
- As a Dispatch Rider, you will be responsible for delivering packages, documents, and other items to designated locations in a timely manner.
- The ideal candidate should have a valid motorcycle license, excellent navigation skills, and a commitment to providing exceptional customer service.
Responsibilities
- Receive delivery orders and instructions.
- Carry out deliveries for a Quick Service Restaurant (QSR).
- Load and unload orders onto the motorcycle.
- Safely transport orders to designated locations within the specified time frame.
- Follow traffic laws and safety regulations while riding the motorcycle.
- Ensure guest orders are delivered intact and in good condition.
- Communicate with the supervisor or clients regarding delivery status or issues.
- Maintain the motorcycle in good working condition and report any maintenance needs.
- Adhere to company policies and procedures for delivery operations.
- Provide excellent customer service to clients and recipients.
Qualifications and Requirements
- Candidates should possess minimum of an SSCE qualification with 3+ years proven experience as a Dispatch Rider for QSR or Hospitality.
- Valid motorcycle license.
- Good knowledge of all routes and traffic signs in Lagos.
- Ability to navigate using GPS or maps (Google Maps).
- Physical fitness and stamina for long rides.
- Strong attention to detail and accuracy.
- Excellent time management and organizational skills.
- Customer service-oriented attitude.
- Ability to work independently and follow instructions.
- Professionalism and reliability.