• Application Deadline:
• Position: Customer Service Specialist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Gbagada


• Job Field Customer Care 
  

Job Summary: 

• We seek a Customer Care Representative to ensure exceptional customer service and satisfaction. The ideal candidate will handle inquiries across various channels, resolve issues promptly, and maintain positive customer relationships.

Key Responsibilities:

• Respond to customer inquiries via social media, phone calls, and emails in a timely and friendly manner.


• Address customer complaints, feedback, and concerns professionally to achieve resolution.


• Maintain excellent customer relationships through superior service and support.


• Collaborate with internal teams to meet customer expectations and improve satisfaction levels.

Requirements:

• Proven experience in customer service, preferably in the food or retail industry.


• Strong communication skills, both written and verbal.


• Ability to handle multiple tasks and manage customer interactions effectively.


• Attention to detail and a customer-centric approach.