Job Description
- Application Deadline:
- Position: Senior Technical Advisor - Technical, Quality, Leadership and Accountability (TQLA)
- Job Type Full Time
- Qualification MBA/MSc/MA
- Experience 8 - 10 years
- Location Abuja
- Job Field NGO/Non-Profit 
Requisition ID: 2022200286
Supervisor: Technical Director
Basic Functions
- Under the direction of the Deputy Chief of Party and the direct supervision of the Technical Director, the Senior Technical Advisor-TQLA will provide technical leadership in the design and execution of sound technical strategies and best-fit practices in this project.
- This includes strengthening the capacity of Government of Nigeria partners, healthcare workers and other key stakeholders to apply Total Quality Leadership and Accountability (TQLA) approach as a tool for improving fidelity of project implementation.
- These will include but not limited to ensuring accelerated HIV and TB case identification, prevention of mother-to-child transmission of HIV (PMTCT) services, strong linkages to care and treatment, and quality clinical management of HIV/AIDS (and TB) to achieve the UNAIDS 95-95-95 in target geographies.
- The Senior Technical Advisor-TQLA will coordinate needs-based, targeted technical assistance (TA) to the project's government partners, including the provision of continuous mentorship of multi-level managers in the assigned LGA.S/he will also facilitate data utilization for daily course correction and adaptive management, both among project staff and government partners.
- As a core component of effective quality service provision the STA-TQLA will ensure that project stakeholders maintain key focus on providing client experience and strive to improve the quality of services, tailoring them to the needs of clients/patients.
Duties and Responsibilities
- Adopt participatory approaches to review program data and identify emerging issues for intervention, as well as determine priority sites for intensive technical support.
- Support the development of capacity optimization plan(s) for identified sites, covering clients' experience; improving technical performance; internal processes; and innovations, learning and growth.
- Provide support to the overall leadership and management of project sites
- Co-facilitate, as required, at program workshops/trainings, contributing on the integration of TQLA principles into training activities.
- Provide technical expertise in the development, design and operationalization of TQLA tools, such as target setting tools, burndown charts, data visualization windows, power point slides, etc.
- Integrate TQLA concepts and support the development of various innovative processes for optimizing management/leadership abilities for improved program performance. Core areas of support will include but not limited to granular level data collection, reporting and utilization for decision making.
- Enhance regular situation room meetings (SRMs), provide targeted feedback, and offer evidence-based technical assistance to assigned health facilities and partner organizations.
- Provide technical facilitation to quality improvement charters and collaboratives, and support continuation of constructive dialogues around granular level data in situation room meetings.
- Support the development of internal systems for measuring and reporting the effects of TQLA interventions over time (i.e., effectiveness and efficiencies).
- Stay abreast of latest technical developments in the field of care and treatment and support the SMOH to apply cutting edge strategies to improving HIV programs.
- Lead a team of technical experts (project staff) to deliver focused support in core HIV program technical areas.
- Contribute to tracking project progress, data analysis and preparation of project reports for the donor; and participate in key meetings and presentations with external stakeholders.
- Provide technical assistance on all components of TQLA & DSD; as well as surge support across all components of the HIV/AIDS and TB cascade. S/he will support strategic use of evidence to identify constraints to project progress/success, co-create solutions and facilitate the deployment of locally generated, context appropriate, sustainable strategies for HIV and TB service delivery.
- Perform other duties as may be assigned.
Qualifications and Requirements
- MB.BS / MD or similar Degree with 8 - 10 years relevant experience with at least 7 years progressive experience working in the health or development field in Nigeria.
- A minimum of 7 years’ experience in care and treatment for HIV/AIDS especially with ARV program.
- Possession of an MPH or post graduate degree in a related field is required.
- Proven experience in project development, planning and facilitating technical training.
- Familiarity with Nigerian public sector health system and NGOs and CBOs is highly desirable.
Knowledge, Skills & Attributes:
- Knowledge of health and development programs in developing countries in general and Nigeria specifically. Knowledge of Nigerian clinical setting, including government and non-government settings.
- Advanced training in HIV Clinical Care/ART and/or CT/PMTCT. Experience having used and trained others in FHI 360's TQLAO model or very similar approaches to adaptive management and data use.
- Demonstrated interpersonal skills and ability to work well with others, including developing and maintaining compatibility among project staff, consultants, sub-awardees and recipients of project TA and support.
- Demonstrated management and team-building skills, including relevant experience in direct supervision of professional staff. Articulate and able to communicate in a clear, professional manner with clients and staff. Sensitivity to cultural differences and understanding of the social, political ethical issues surrounding HIV infections.
- Ability to work independently and manage a high-volume workflow. High degree of proficiency in written and spoken English communication, including presentation and training skills.
- Proven ability in supervising staff. Well-developed computer skills. Ability to travel within Nigeria 25% time