• Application Deadline:
• Position: Operation Lead



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• City Yaba




• Job Field Administration / Secretarial 
  
  

The Operations lead is responsible for developing strategy, implementing, and managing operations processes and systems to ensure a high level of efficiency and customer satisfaction. Also responsible for interpreting data to aid strategic decision,

Key Responsibilities

• Manage and ensure smooth day-to-day operations of critical business workflows, developing specifications/guidelines and resolving escalations.


• Implement continued process improvement and re-engineer processes in collaboration with policy, tools, training to increase performance and standardization.


• Lead deep dive and root cause analyses to identify operational gaps and develop recommendations for solutions.


• Contribute to strategic projects to drive internal quality and efficiency metrics and execute with cross-functional teams.


• Plan inventory and oversee plant and warehouse efficiency.


• Manage operational budgets, forecasts, and actuals.


• Perform quality controls; develop and monitor production KPIs.


• Develop, document, communicate, implement, and monitor processes based on business goals/objectives and ensure compliance.


• Conduct business performance reviews; make recommendations on improving policies,


• procedures and develop plans to scale business operations.


• Research and recommend channels to reduce production cost, eliminate errors and ensure delivery of excellent customer service.


• Coordinate with the HR department to ensure hiring plans meet business needs.


• Consider the needs of external and internal stakeholders and incorporate them into new strategic plans.


• Ensure all systems operate smoothly and align with our quality standards.


• Collate data from various department; interpret data by generating current company picture and project future company and market strategy.


• Performs other duties as required.

Requirements

• Bachelor's degree in engineering, business administration, management or accounting


• 3 - 5 years experience in a business or operational environment


• Experience in the recycling industry is an asset


• Extremely organized and detail-oriented


• People management and motivation


• Highly organized and flexible with a proven ability to work cross-functionally across multiple teams and stakeholders to achieve business goals.


• Effective presentation and communication skills


• Adept communicator both orally and written


• Thorough knowledge on production and process Knowledge of data analysis and reporting


• Strong conflict management and problem-solving skills


• Excellent organizational skills


• Good communication and interpersonal skills


• Excellent written and verbal communication skills


• Ability to keep track of and report on activity


• Data-driven collaborative approach


• Demonstrated project management skills and ability to manage multiple tasks in a dynamic environment