Job Description
Job Description
- Manage the front office/reception. Attend to guests courteously and professionally and provide them with an excellent customer service experience.
- Ensure the front office is neat, welcoming and equipped with all the necessary supplies such as pens, forms, and paper.
- Redirect phone calls to the appropriate department and take down message.
- Call for meeting and disseminate information to all employees.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Send invites and prepare materials for weekly/monthly team meetings, prepare meeting agendas, write minutes of meeting, write reports and type documents.
- Monitor and manage the official social media accounts, official email addresses and update the website when instructed to.
- Maintain an effective record keeping and an excellent filing system of employee data (electronically and filing) and update employee data on tracking site.
- Screen and manage phone calls by answering general queries, redirect as appropriate.
- Email Management: Check and respond to emails promptly, prioritize urgent matters, and flag important messages for follow up.
- Supervise and closely monitor the cleaners to ensure they perform their duties satisfactorily.
- Monitor the attendance book and give the HR Manager a monthly attendance report.
- Oversee all administrative matters and assist the HR Manager.
- Contact applicants and schedule interviews as instructed by the HR Manager.
- Collate and update employee data for HMO.
- Print employment form, leave form, and guarantor form.
- Monitor clock-in device, attendance note and register new staff member on the clock-in device.
- Design staff ID card using Corel draw
- Take record of office supplies / stationery that are not available, fill request form and remind the procurement manager to make purchase of those items.
- Manage the office first aid box, ensure staff fills the medication note to track the usage of drugs, administer first aid to injured staff, and restock first aid items.
- Ensure every staff sign movement book before and after leaving the office premises
- Keep record of staff birthdays
Job requirement
- Must be female
- Good looking, presentable and courteous.
- Minimum of OND from a reputable institution.
- 2-5 years of relevant work experience.
- Knowledge of office management procedures and practices.
- Excellent written and verbal communication skill
- Exceptional customer service skill
- Strong organizational and multi-tasking skill
- Excellent team player with excellent interpersonal skill
- Problem solving and analytical skills
- Attentive to details
- Must be computer literate and must be able to use Microsoft office suite (Word, Excel, Powerpoint, etc) and Corel Draw
Please note that this is a junior role with a monthly salary offer of N100,000.