Transaction Risk Analyst (Gift Cards) at Zabira Technologies

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
105255
Job Views
57

Job Description






Job Summary




  • We are seeking a diligent and proactive Transaction Risk Analyst (Gift Cards) to join our team at Zabira Technologies, specializing in cryptocurrency transactions and gift card trading.

  • The ideal candidate will ensure regulatory compliance and company policy adherence by monitoring, analyzing, and investigating transaction discrepancies, with a specific focus on declined gift card transactions.

  • They will play a critical role in enhancing security and identifying operational inefficiencies by reviewing CCTV footage and collaborating with relevant departments.



Key Responsibilities




  • Compliance Monitoring and Investigation: Regularly monitor gift card transactions to identify and investigate unusual patterns or activities leading to transaction declines.

  • Review CCTV footage to analyze transaction points and detect any suspicious activities or procedural breaches.

  • Conduct root-cause analyses of declined transactions, collaborating with other departments (such as IT and Customer Support) for insights.

  • Risk Management and Reporting: Identify and assess compliance risks related to gift card transactions, proposing corrective actions where needed.

  • Generate reports on compliance findings, especially regarding transactions declined by Operatives, and present these to senior management for strategic planning.

  • Audit and Surveillance: Regularly audit transaction records and CCTV footage to ensure compliance with company protocols.

  • Prepare audit reports and provide recommendations to strengthen transaction processing and prevent potential compliance breaches.

  • Collaboration and Support: Work closely with the IT team to generate video records of Operatives to determine issues causing transactions to decline.

  • To give assurance to the Management on security and efficiency of transaction processes in line with the company policies and laid-down protocol.



Soft Skills




  • Interested candidates should possess a Bachelor's Degree with 1 - 2 years work experience.

  • Strong analytical skills with attention to detail.

  • Familiarity with CCTV surveillance review processes and compliance monitoring tools.

  • Ability to work independently and within a team.

  • Proficiency in understanding and interpreting financial transactions and compliance regulations.

  • Previous experience in fraud prevention or security monitoring.



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