Job Description
The successful candidate will be responsible for the following:
Strategic HC Business Partnering & Advisory
- Championing the articulation and development of the Human Capital (HC) strategy and ensuring alignment with the Line of Service’s overall strategy and business objectives.
- Participate in strategy sessions in order to identify the emerging Human Capital requirements.
- Translating the LoS’s strategies into specific operational plans and programs; and communicating these to stakeholders as appropriate, to ensure mutual understanding of roles, responsibilities, and accountabilities.
- Support the Head of Human Capital in overseeing the key HR focus areas (i.e. career management and succession planning, training and development, employee welfare, performance management, and HC administration).
- Partnering with business to develop and implement holistic HC solutions that empower the business to achieve its objectives
- Manage and execute HC activities in line with the HC Calendar
- Provide day-to-day performance management guidance to the business through coaching, career development, counseling, and disciplinary actions.
- Ensuring that all staff-related policies, procedures, and practices comply with local regulatory requirements, reflect best practices, and are in line with Group policies.
- Continually reviewing and assessing the effectiveness and efficiency of the department’s policies, procedures, and processes and identifying improvement opportunities.
- Overseeing candidate sourcing and selection, ensuring equity and fairness and that the right caliber of individuals are employed into the firm.
Workforce Planning
Performance and Talent Management
- Promoting the performance culture and encouraging line managers and employees to take ownership of individual and team performance.
- Train and/or upskill Line Managers and Employees on the management of performance in order to build organizational capacity to perform and deliver the firm's strategy.
- Ensure adherence to Performance Management cycles in order to drive a high-performance organization.
- Partner with business to develop and manage the succession pipeline.
- Apply HC systems and practices to support the business in sourcing, developing, and driving the productivity of employees.
- Intervene between line managers and employees on performance-related disputes.
- Support the business in managing career conversations between employees and line managers in order to ensure delivery of the employee value proposition and retention of critical talent.
Employee Engagement & Change Management
- Providing expert advice and support to line managers & employees on all HR-related issues as appropriate.
- Proactively developing and promoting feedback mechanisms for employees to influence the continuous improvement of HR services and processes.
- Act as the lead Change Champion for any business transformation activities
- Support the Head of HC in leading employee engagement diagnostic processes
- Partner with the business leadership to implement plans that shift the dial on a positive employee experience
- Apply HC legislation & policies when advising Line managers and employees in order to maintain harmony within the workplace.
HC Analytics
- Generate and deliver accurate and meaningful people reports monthly, to the Head of Human Capital.
- Generate insights that drive the effective management of employees in order to ensure productivity and attainment of business goals.
- Connect HC data with business data to demonstrate an aspect of the firm that business leaders should be informed about to help them make decisions.
Labour Relations Advisory
- Handling of disciplinary and grievances matters in areas of responsibility
- Collaborate with the legal team to interpret human resources administrative policies, advising employees and management on complaint investigation, progressive discipline, and employee grievances.
Compliance and Governance
- Execute tasks in adherence to all relevant regulatory and business practices.
- Active risk management by applying and promoting a culture of ongoing detection and resolution of Statutory and regulatory compliance breaches
Stakeholder Management
- Build and manage objective working relationships with various stakeholders with the aim of being recognized as a trusted advisor and living the PwC values.
- Communicate effectively and ensure closed-loop feedback to stakeholders, to maintain and enhance the HC team brand of client-centricity
Qualifications and Experience:
- A first degree or equivalent in Social Science, Human Resources Management, Business Administration, Industrial Psychology, or related field is required
- Minimum of 5 years post NYSC (with at least 2 years supervisory/managerial) generalist experience in human resource management, with a demonstrable working knowledge of end-to-end employee lifecycle management in multiple human resource disciplines.
- An active membership of HR Professional Bodies such as Chartered Institute of Personnel Management (CIPMN), CIPD, etc is a strong preference.