Restaurant Supervisor at H-CUE Catering

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
105453
Job Views
63

Job Description






DESCRIPTION




  • Supervise & train all service staff.

  • Prepare and manage all service work schedules.

  • Ensure prompt and friendly customer service.

  • Maintaining service standards.

  • Meeting set monthly/quarterly budgets.

  • Reviewing customer surveys to develop and implement ways to improve customer service.

  • Ensure compliance to all safety standards.

  • Drive cost saving initiatives.

  • Generate DSA, weekly, monthly, and annual reports.



REQUIREMENTS




  • HND/Bachelor's degree in Food/hospitality or related field.

  • Minimum of 3 years experience in a restaurant (Compulsory).

  • Firm, decisive and energetic.

  • Customer-oriented.

  • Ability to work in a fast-paced environment.

  • Restaurant Software proficiency.

  • Proficient with the use of Microsoft Excel.

  • Excellent written and verbal communication skills.

  • Excellent negotiation and analytic skills.

  • Excellent interpersonal skills.

  • Good leadership ability.

  • Experience in budgeting and forecasting.

  • Knowledge of organizational effectiveness and operational management.



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