• Application Deadline:
• Position: Customer Care Coordinator



• Job Type Full Time



• Qualification Secondary School (SSCE)



• Experience



• Location Lagos




• Job Field Customer Care 
  
  

Role Description

• This is a full-time on-site role as a Customer Care Coordinator at Beaconhill Smile Clinic in Lagos.


• The Customer Care Coordinator will be responsible for ensuring customer satisfaction, providing customer support, enhancing customer experience, and maintaining effective communication with patients.

Qualifications

• Customer Satisfaction, Customer Support, and Customer Experience skills


• Effective Communication and Customer Service abilities


• Excellent interpersonal skills and a friendly demeanor


• Ability to work well in a team and independently


• Prior experience in healthcare or customer care roles is a plus


• Strong organizational skills and attention to detail


• Proficiency in MS Office and customer relationship management (CRM) software


• Minimum of a high school diploma or equivalent; additional certifications are a bonus