Job Description
Duties and Responsibilities
- Identifying and correcting file and system errors
- Performing data processing operations according to a business production schedule
- Performing backup procedures to reduce the risk of data loss
- Maintaining computer equipment and inventory and organizing repairs as needed
- Collaborating with Programmers and Systems Analysts to coordinate testing environments and resolve system problems
- Maintaining and managing processing logs and run procedures manuals
- Answering questions and troubleshooting problems for users
- Notifying maintenance personnel of system malfunctions
- Monitoring and scheduling jobs
- Monitoring the running of nightly updates
- Manually submitting batch processing jobs
- Running application performance management scans
- Processing phone requests
- Cleaning printers and performing preventive maintenance.
Requisite Qualification and Experience
- Certification in Computing, Engineering or Computing related discipline.
Work Experience:
- Approx. 2 - 3 years work experience.
- Knowledge of Information Security Management Systems, Systems integration and development, messaging systems, and good working knowledge of Microsoft Server and Clients’ Operating Systems
- Be familiar with Network monitoring and diagnostic tools
- Previous experience with Microsoft Windows Server 2008, 2012, and 2016 preferred.