• Application Deadline:
• Position: Server L2 Windows Engineer



• Job Type Contract



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Job Description

• We are seeking a skilled and experienced Server L2 Windows Engineer to join our IT team.


• The ideal candidate will be responsible for the administration, maintenance, and support of our Windows server environment, ensuring optimal performance and reliability.


• This role requires in-depth knowledge of Windows operating systems and experience with troubleshooting server-related issues at a Level 2 (L2) capacity.

Responsibilities

Server Administration:

• Manage and maintain Windows servers, ensuring system uptime, security, and performance.


• Perform routine server maintenance tasks, including updates, patches, and backups.


• Configure and deploy server hardware and software as needed.

Troubleshooting and Support:

• Provide Level 2 (L2) support for Windows server issues, resolving escalated incidents that require specialized technical expertise.


• Diagnose and troubleshoot server performance issues, connectivity problems, and configuration errors.


• Work with Level 1 support teams to ensure effective handover and escalation of issues when necessary.

Monitoring and Optimization:

• Continuously monitor Windows server performance and health, utilizing monitoring tools to proactively identify potential issues.


• Conduct performance tuning and optimization to ensure server efficiency and reliability.


• Implement and maintain server documentation, including configurations and troubleshooting procedures.

Security and Compliance:

• Ensure all Windows servers meet security standards, applying patches and updates to address vulnerabilities.


• Conduct regular security audits, backups, and restore testing to maintain data integrity and compliance with IT policies.


• Collaborate with the security team to implement best practices and policies.

Collaboration and Communication:

• Work closely with other IT teams, such as network, storage, and application support, to troubleshoot and resolve complex issues.


• Communicate effectively with end-users and stakeholders, providing updates on server health and maintenance schedules.

Qualifications

• Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred.


• Experience: Minimum 3-5 years of experience in Windows server administration, with at least 1-2 years in an L2 support role.


• Certifications: Microsoft certifications (such as MCSA, MCSE) are a plus.

Skills and Competencies:

Technical Skills:

• Proficiency in Windows Server OS (2012, 2016, 2019, or newer).


• Strong troubleshooting skills and experience with server monitoring tools.


• Knowledge of Active Directory, Group Policies, DNS, DHCP, and other Windows server functions.


• Familiarity with server virtualization technologies (e.g., VMware, Hyper-V) is a plus.

Soft Skills:

• Excellent communication skills and ability to work collaboratively within a team.


• Strong organizational skills with attention to detail.


• Ability to work in a fast-paced environment and manage multiple tasks effectively.