Guest Service Agent at Grand Maridos Hotel

Job Overview

Location
Lagos, Oyo
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
106056
Job Views
58

Job Description






Job Details




  • Greeting guests upon arrival and making them feel welcomed.

  • Administering check-ins and check-outs.

  • Providing front desk services to guests.

  • Assigning rooms and taking care of administrative duties.

  • Delivering mail and messages.

  • Processing guest payments.

  • Coordinating with bell service and staff management.

  • Being a source of information to guests on various matters such as transport and restaurant advice.

  • Accommodating general and unique requests.

  • Diffusing conflict or tense situations with guests.



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