Outlet Manager at Khenpro Global Services

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
10631
Job Views
282

Job Description



Job Description



  • The Outlet Manager would be responsible to over see the day to day activities of the outlet in order to increase revenue and contribute to the growth of the organization.

  • Achieve Sales Target.

  • Maintain daily outlet operation.

  • Organize the meeting to discuss issues and updates.

  • Address customer queries courteously and ensure customer satisfaction.

  • Analyze and resolve problems in a timely and accurate manner.

  • Give Training to sales associates about Sales, customer orientation, merchandising.

  • Maintain merchandising.

  • Demand Planning.

  • Assist cash handling activities and development expense and revenue report.

  • Plan and assign daily work loads to outlet associates.

  • Develop policies and procedures and enforce to establish.

  • Establish operational strategies to meet quality and customer service standard.

  • Maintain clean and safety outlet environment.

  • Obtain customer feedback and recommend necessary outlet operational changes.

  • Schedule time for orientation and job training for outlet associates.


Job Requirements



  • Degree in the Hospitality Management / Food and Beverage will be an added advantage.

  • 0- 3 years work experience.

  • Must have strong interpersonal and problem-solving abilities.

  • Must be goal-driven and result-oriented.

  • Service focused personality is essential.

  • Should have a minimum of two years experience in a leadership role.

  • Must have previous experience working in a confectionery or hospitality industry.

  • Must have good written and verbal communication skills.


Salary

N90,000 - N110,000 monthly.


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