Job Description
Job Description
- Effective management of the Enterprise team, ensuring cold calling and funnel creation to meet the business goals.
- Churn control by ensuring a robust relationship with the existing customers and ensuring issues are resolved quickly and efficiently.
- Formulation of quarterly/yearly business plans.
- Develop robust relationships with other functions to ensure TATs for installation are met and post-sales handholding of the customers is done effectively.
- Delivery of monthly/quarterly/yearly customer acquisition and revenue targets as per the business plan
- Periodic training of the team
Key Values and Soft Skills:
- Excellent communication skills, command over the English language
- (both written and verbal), expertise and gravitas and should be able to meet and finalize deals with CXO level/HNW individuals
- Should have the ability to work in challenging environments and should have a can-do attitude.
- Should have more than average proficiency in Excel, PowerPoint, and Word
- High levels of integrity and business ethics
- A Go-getter attitude and should be able to work in a challenging
- environment
Qualifications
- The candidate should have a total relevant work experience of 12-15 years experience
- Should have worked in a Telecom company – Mobile / ISP – in 4GLTE and FTTx environment.
- Age: not more than 42 years
- Qualification: Graduate / Post Graduate. Candidates with technical qualifications (engineering diploma/graduate) would be preferred.
- Key account management, selling in a B2B environment
- Relationship building with the key decision-makers
- Handling a team of more than 10 Key Account managers (KAMs)
- Demonstrable previous experience in Key Account Management within an ISP, Telecommunications, or IT (communications-related) Service Provider
- Proven track record of handling & negotiating orders in a B2B environment