Overseeing the work of retail staff in a store environment such as monitoring employee activity, coordinating shipments and receiving the merchandise into the store
Evaluating the supply and availability of stocks, and profit-margins.
Implementing measures to avoid stock damages, theft, and wastage.
Monitoring shelve stocks and product displays, and the general appearance of the store.
Investigating market trends and offering products that would appeal to customers.
Addressing customers' requests, comments, and complaints.
Motivating employees to achieve targets.
Assigning work tasks to store staff to meet the needs of the store and its customers.
Requirements
Exceptional interpersonal skills in dealing with employees and customers.
Competency in computer use is mandatory
Proficiency with spreadsheet and word processing software.
Excellent written and verbal communication skills.