Job Description
Job Summary
Responsible for providing high-level administrative and operational support to the MD/CEO, ensuring smooth and efficient operations within the executive office. This role involves managing the MD/CEO’s schedule, coordinating meetings, handling correspondence, and facilitating communication between the MD/CEO and internal and external stakeholders.
Job Details
Administrative Support:
- Manage the MD/CEO’s calendar, including scheduling appointments, meetings, and travel arrangements.
- Prepare, review, and organize documents, reports, presentations, and correspondence for the MD/CEO.
- Handle confidential information with utmost discretion and professionalism.
- Serve as the primary point of contact between the MD/CEO and internal/external stakeholders.
- Screen and manage incoming communications, including emails, phone calls, and mail.
- Draft and respond to correspondence on behalf of the MD/CEO as needed.
- Arrange and manage the MD/CEO’s travel itineraries, including flights, accommodations, and transportation.
- Prepare travel-related documents and ensure timely submission of travel expenses.
- Support the Technical Assistant in research and data analysis with special projects assigned by the MD/CEO
- Support with tracking progress and prepare status reports for the MD/CEO.
- Support the Technical Assistant with coordination with various divisions/ departments to gather information and support project execution.
Office Coordination & Management:
- Organize and coordinate executive meetings, including preparing agendas, materials, and minutes.
- Ensure follow-up on action items and decisions made in meetings.
- Assist in the preparation of board meeting materials and presentations.
- Maintain an organized and efficient executive office environment.
- Ensure office supplies are stocked and equipment is functioning properly.
- Manage expense reports and budgets related to the executive office.
Requirements
- Bachelor’s degree in Business Administration, Management, or a related field
- Minimum of 5 years of experience as an executive assistant or in a similar administrative role supporting senior executives.
- Experience in the financial services or consumer lending industry is an added advantage
COMPETENCIES REQUIREMENTS:
Technical:
- Benefit Realization Management (BRM)
- Business Operating Model Management
- Business Process Management
- Change Management
- Data Analysis
- Digital Transformation
- Financial Analysis
- Market Research and Consumer Behaviour
- Performance Management
- Project Management
- Strategy Management
Behavioural:
- Entrepreneurial Mindset
- Excellence
- Execution
- Energy
- Empathy
- Evolution
- Emotional Intelligence
- Business Acumen
- Decision-Making
- Result Oriented
- Strategic Thinking*
- Communication written & verbal
- Stakeholder Management
- Developing Others*
- Analytical Thinking
- Leading Change*
- Managing Risk
- Service Orientation
What to Expect in the Hiring Process:
- A preliminary phone call with the recruiter
- Technical interview
- Assessment
- Interview with Senior members of the team
- Cultural and Behavioural Fit Interview with a member of the Executive team.