• Application Deadline:
• Position: Sales Team Lead, HNI



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 5 - 7 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

Responsible for managing and expanding the portfolio of high-net-worth clients, driving loan sales, enhancing client relationships, and delivering tailored financial solutions to meet the unique needs of HNI clients.

Job Details

Client Relationship Management:

• Build and maintain strong relationships with high-net-worth clients to drive loyalty and repeat business.


•  Conduct regular meetings with HNI clients to understand their financial needs and provide tailored loan solutions.


• Address and resolve client issues and concerns promptly to ensure high levels of satisfaction.


• Prepare and present regular reports on HNI sales performance, market trends, and business activities.


• Analyse data to identify areas for improvement and implement corrective actions as needed.


• Provide insights and recommendations to the Head, Personal Loans, based on analysis.

Sales and Business Development:

• Develop and implement strategies to achieve personal loan sales targets for HNI clients.


• Identify and pursue new business opportunities within the HNI segment.


• Collaborate with the sales and marketing teams to create targeted campaigns and initiatives.


• Conduct market research and analysis to stay informed about industry trends and competitive landscape.


• Develop strategies to enhance market presence and competitive positioning of personal loan products for HNI clients.


• Identify and capitalize on new market opportunities.

Portfolio Management Assistance :

• Oversee the HNI loan portfolio, ensuring quality and profitability.


• Monitor and manage the performance of the HNI loan portfolio, including risk assessment and mitigation.


• Ensure compliance with internal policies and regulatory requirements.

Team Management:

• Lead and manage the HNI sales team, providing guidance and support to achieve business objectives.


• Conduct regular performance evaluations and provide constructive feedback to team members.


• Foster a culture of excellence, collaboration, and continuous improvement within the team.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.


• Relevant professional certifications or Master’s degree is an added advantage.


• Minimum of 5-7 years in sales management, preferably in personal loans or financial services, with a focus on high-net-worth clients.


• Proven track record of achieving sales targets and managing client relationships.


• High proficiency in sales techniques and customer relationship management.

COMPETENCIES REQUIREMENTS:

Technical:

• Sales Management


• Loan management 


• Business Development


• Customer Relationship Management 


• Customer Service 


• Data Analysis


• Operational Tools Efficiency


• Financial Analysis 


• Market Research and Consumer Behaviour


• Quality Assurance

Behavioural:

• Entrepreneurial Mindset


• Excellence


• Execution


• Energy


• Empathy


• Evolution


• Emotional Intelligence


• Business Acumen


• Decision-Making


• Result Oriented


• Strategic Thinking


• Communication written & verbal


• Stakeholder Management


• Developing Others


• Analytical Thinking


• Leading Change


• Managing Risk


• Service Orientation

What to Expect in the Hiring Process:

• A preliminary phone call with the recruiter


• Technical interview 


• Assessment


• Interview with Senior members of the team


• Cultural and Behavioural Fit Interview with a member of the Executive team.