Job Description
Job Summary
Responsible for overseeing the development and management of key products within the Product and Partnership department. It is a critical role in defining product vision, strategy, and roadmaps, and ensuring successful product execution.
Job Details
Product Strategy and Planning:
- Develop and implement product strategies aligned with business goals and customer needs.
- Define and communicate product vision, strategy, and roadmaps.
- Conduct market research and competitive analysis to identify opportunities and threats.
- Lead the end-to-end product development process, from concept to launch.
- Continuously engage with development team to make sure that product requirements are understood.
- Collaborate with cross-functional teams, including engineering, design, marketing, and sales to deliver high-quality products.
- Ensure timely delivery of high-quality products that meet market requirements and customer expectations.
- Serve as Project Manager for the Product Development Process to ensure timely delivery and launch to market at the approved quality level.
Stakeholder Management:
- Engage with internal and external stakeholders to gather feedback and requirements.
- Present product plans and updates to senior management and other stakeholders.
- Build strong relationships with key partners and customers.
Product Launch:
- Develop and implement the “Go-to-Market” strategy and plan working with relevant stakeholders.
- Provide product training, relevant clinical papers, printed and electronic promotional material and the necessary technical expertise to sales team to enable them to sell the product.
- Coordinate product releases with the marketing, sales, development, and support teams.
- Develop the structure for new customer onboarding, personalisation process and getting hands-on with the products to ensure customers satisfaction
- Respond to queries on product, its capabilities and usage.
Product & Project Management :
- Following the approved project plan, manage the product to profitability and good positioning in the market.
- Engage stakeholder periodically and present strategies, findings, and projected goals for product improvement.
- Continuously research updates on technology trends, competitor products, and market changes to determine how they impact the product roadmap and how they drive innovation.
- Explore new ways of improving existing services and products as a way of increasing profitability.
- Communicate product status, key issues, and launch plans to all stakeholders across the organization, including the executive team.
- Drive collaboration between software engineering, design, marketing, legal and business development teams to build cross-functional consensus.
- Define and analyse metrics to ensure fast iteration and high quality for the product.
- Conduct and document user acceptance test and provide relevant insights for business decision.
- Work closely with a cross functional team including engineers, product designers, business intelligence analysts, and domain experts to deliver product outcomes and impact.
- Oversee product implementation to ensure alignment with approved roadmap, corporate objectives, and continued relevance to current or changing customer, market or industry needs or position.
Performance Monitoring and Optimization:
- Monitor product performance using key performance indicators (KPIs).
- Analyse product data to identify areas for improvement and drive continuous optimization.
- Implement changes based on data-driven insights and feedback.
Team Management:
- Mentor and guide junior product managers and other team members.
- Foster a culture of innovation, collaboration, and continuous improvement.
- Provide training and development opportunities for team members.
Requirements
- Bachelor’s degree in business administration, Marketing, Project Management, Computer Science, Engineering, or a related field.
- Relevant postgraduate/master’s degree, certifications in product management is an added advantage
- Minimum of 5-7 years of experience in business analysis, technology project management, product management, preferably in financial services, fintech or technology.
- Proven track record of successfully launching and managing products.
- High proficiency in product management techniques and methodologies.
- Possess quality understanding of business application software architecture
- Experience in Payments, working with Card Networks or Banking partners.
- Familiarity with design systems and tools such as Figma. In addition to some workflow tools.
- Demonstrate expert understanding of Product conceptualization, Product design, and Product development and management.
- Solid track record in implementation and completion of project. In addition to achieving success in product market fit.
COMPETENCIES REQUIREMENTS:
Technical:
- Business Development
- Data Analysis
- Financial Analysis
- Loan management
- Product Development
- Product Management
- Project Management
- Quality Assurance
- UX & UI Development
Behavioural:
- Entrepreneurial Mindset
- Excellence
- Execution
- Energy
- Empathy
- Evolution
- Emotional Intelligence
- Business Acumen
- Decision-Making
- Result Oriented
- Strategic Thinking
- Communication written & verbal
- Stakeholder Management
- Developing Others
- Analytical Thinking
- Leading Change
- Managing Risk
- Service Orientation
What to Expect in the Hiring Process:
- A preliminary phone call with the recruiter
- Technical interview
- Assessment
- Interview with Senior members of the team
- Cultural and Behavioural Fit Interview with a member of the Executive team.