Job Description
Location: Victoria Island, Lagos
Job Summary
- The Technical Sales Executive would be responsible for bringing in new business, handling important client accounts on behalf of Comercio Limited.
- They will be the lead point of contact for all key client matters, anticipate the client's needs, work within the company to ensure deadlines for the client are met, and help the client succeed.The Technical SalesExecutive will develop and manage new relationships with potential clients.
Responsibilities
- Bringing new business deals to the company.
- Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Managing account team assigned to each client
- Strategic planning to improve client results
- Negotiating contracts with the client and establishing a timeline of performance
- Establishing and overseeing internal budgets with the company and external budgets with the client
- Collaborating with the internal team to maximize profit by up-selling or cross-selling
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders
- Meeting all client needs and deliverables according to proposed timelines
- Analyzing client data to provide customer relationship management.
Requirements
- B.Sc in Computer Science or Engineering or related course is required
- 2 - 5 years in selling IT products and services and managing key IT accounts
- Able to multitask, prioritize, and manage time efficiently
- Goal-oriented, organized team player
- Encouraging to team and staff; able to mentor and lead
- Self-motivated and self-directed
- Excellent interpersonal relationship skills
- In-depth understanding of company key clients and their position in the industry
- Eager to expand the company with new sales, clients, and territories
- Able to analyze data and sales statistics and translate results into better solutions
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
- Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
- Strong negotiation skills, with ability follow-through on client contracts
- Ability to multitask and manage more than one client account
- Proven results of delivering client solutions and meeting sales goals.