• Application Deadline:
• Position: HR Operations Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Human Resources / HR 
  
  

Role Profile

• As an enthusiastic and result-driven HR Operations Officer with strong capabilities in learning and execution, performance management, talent management, employee relations, payroll administration, conflict resolution, and change management.


• The ideal candidate should have a proven track record of supporting HR functions within a fast-paced environment ensuring efficient HR processes and effective employee support.

Responsibilities

Learning & Development:

• Facilitate the onboarding process and continuous training programs.


• Identify training needs and support the execution of development programs to enhance employee skills and engagement

Performance Management:

• Ensure confirmation appraisals are duly conducted for employees due for confirmation


• Work with the Human Resource Business Partner to coordinate annual and mid-year performance review cycles.


• Provide support in setting objectives and tracking performance across departments.


• Assist in implementing performance improvement plans as needed.

Talent Management:

• Support talent acquisition efforts, including onboarding, orientation, and retention strategies.


• Help maintain a pipeline of qualified candidates and assist in internal mobility and succession planning.

Employee Relations:

• Act as a point of contact for employee inquiries, ensuring a positive work environment.


• Address employee grievances and complaints, promoting open communication and resolution.


• Conduct exit interviews and analyze trends for improvements.

Payroll Management:

• Assist with payroll processing, ensuring accurate and timely compensation.


• Maintain payroll records and resolve payroll discrepancies as needed.


• Support compliance with relevant payroll regulations and internal policies.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, or a related field.


• 2+ years of experience in HR operations within the real estate or FMCG industry.


• Proficiency in HRIS and payroll software systems is an added advantage


• Strong knowledge of HR processes, labor laws, and industry regulations.


• Excellent interpersonal and communication skills.


• Intermediate knowledge of Microsoft applications most especially Microsoft Excel


• Strong organizational skills with attention to detail.


• Ability to handle sensitive information with confidentiality.


• Problem-solving skills and adaptability in fast-paced work environments.