Job Description
Duties & Responsibilities
- Ensure compliance with employment-related laws and company policies
- Day-to-day associate relations including problem-solving, counseling, coaching, and fact-finding.
- Supports and advises line managers in their management and development of their subordinates.
- Partner with leaders to drive organizational planning and performance evaluations
- Work with Management to identify and deliver on needs including training, onboarding support, employee engagement, and succession planning.
- Build business partner relationships based on trust and credibility, execute HR programmes, policies, and practices so that business objectives are met.
- Work with HR Manager to develop strong business acumen to translate the needs of the business into talent management solutions
- Participate in company-wide programs and initiatives (i.e., manpower planning, organizational change, performance management, and training assessment)
- Provide support with employee relation investigations, ensuring adherence to appropriate employment laws and regulations
- Work with HR manager to provide strategic direction and input to business leaders regarding overall Human Resource strategies, including assessing short and long-term talent needs, identifying critical talent gaps within the organization, and developing strategies to address
- Work with HR manager to develop and integrate programs and practices that maximize, develop, retain, and engage the business’ top talent.
- Responsible for end-to-end recruitment processes including job descriptions, creating job summaries, offer letters.
- Responsible for partnering with employees and managers to provide coaching and consultation in the areas of employee relations and performance management
- Provide first-line support to managers and employees through coaching on a variety of employee relations issues
- Lead and assist with planning of employee events
- Assist with leave management and approvals
- Maintain and coordinate employee recognition and employee care programs
- Manage routine, less complex employee relations, and performance issues in conjunction with line management
- Providing assistance with full cycle recruiting of Restaurant Operations position.
Qualifications
- Interested candidates should possess a BSc / HND in any relevant field
- Two (2) years of Human Resources Generalist Experience, preferably in the hospitality / restaurant business with heavy recruiting and employee relations and performance management.
- Track record of high volume recruiting in the restaurant, retail, or hospitality space.
- Outstanding communication skills, both verbal and written. Conveys information in a clear and concise manner; ability to problem-solve.
- Attention to detail is critical
- Successful track record managing employee relations that positively impact culture.
- Innovative and a self-starter. Constantly seeking ways to build relationships and improve processes, and then taking action to make it happen.
- Multi-unit experience preferably in restaurants.
- HR supervisory experience.
- Track record of success in maintaining HR Data(s).
- Intermediate or higher skills in Excel.