• Application Deadline:
• Position: Collections Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

About the Role

• We need a collections officer to provide support to the financial unit by leading the initiative to track affiliates (customers) who owe money from overdue credit arrangements and negotiating their payment.


• The goal is to contribute to the overall efficient operation of the department and help the company be fully aware of its debt exposures condition, to make the right decisions and accomplish long-term success.


• You will work directly with finance managers, partners, business and team leaders and colleagues across several functions within the Lifestores.

Responsibilities

You will be responsible for the following:

• Keep tracking outstanding debts


• Plan course of action to recover owed money


• Locate and contact debtors


• Update account status and database regularly


• Comply with requirements when legal action is unavoidable


• Handle affiliate’s questions or complaints


• Negotiate payoff deadlines and payment plans


• Build trust with debtors


• Identify gaps in the system and recommend solutions

Qualifications

• 4-year University Degree in Accounting (ACA, ACCA or CIMA) are a plus but not required.


• 1 - 3+ year experience as recovery officer ideally in FMCG or retail environment


• Excellent MS Office skills (Excel, PowerPoint, and Word).


• Knowledge of relevant legal requirements.


• Good negotiation and persuasion skills.


• Experience in working with targets and tight deadlines.


• Team player.


• Excellent analytic thinking and problem-solving skills; ability to anticipate and independently resolve issues.


• Independent task management skills: ability to prioritize and manage multiple tasks simultaneously.


• Excellent organizational ability and keen attention to detail.


• Strong interpersonal and communication skills; ability to communicate clearly and efficiently to team members and internal stakeholders in both verbal and written form and to influence others.