• Application Deadline:
• Position: Spa Receptionist



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Borno




• City Maiduguri




• Job Field Administration / Secretarial 
  
  

Job Overview

• Sleek de Empire is seeking a warm, professional, and organized Spa Receptionist to be the first point of contact for our clients.


• The Spa Receptionist will handle customer inquiries, manage bookings, and ensure a welcoming environment.


• If you are passionate about delivering excellent customer service and thrive in a spa environment, we would love to meet you.

Responsibilities

• Greet and welcome clients as they arrive, providing a friendly and professional first impression.


• Answer phone calls, emails, and other inquiries regarding spa services, pricing, and scheduling.


• Manage spa appointment bookings and maintain an organized schedule to optimize service flow.


• Check clients in and out, ensuring accurate billing and payment processes.


• Address customer concerns and assist in resolving any issues with a positive and proactive attitude.


• Keep the reception area clean, organized, and inviting at all times.


• Promote spa products and services, providing information on current packages, discounts, and new offerings.


• Coordinate with spa therapists and managers to ensure smooth operations.


• Maintain accurate records of customer preferences and service history to enhance personalized service.

Requirements

• High school diploma or equivalent; additional qualifications in hospitality or customer service is a plus.


• Previous experience as a receptionist, especially in a spa or wellness environment, is preferred.


• Exceptional communication and interpersonal skills.


• Proficiency in basic computer applications and appointment scheduling software.


• Ability to multitask and handle high-stress situations calmly and professionally.


• A passion for customer service and a genuine desire to create a relaxing, welcoming atmosphere.

Salary and Benefits

• Competitive salary and performance-based incentives.


• Opportunity to work in a supportive and friendly environment.


• Discounts on spa services and products.


• Career growth opportunities within the company.