• Application Deadline:
• Position: Customer Care Representative



• Job Type Full Time



• Qualification OND



• Experience 1 year



• Location Delta




• City Asaba




• Job Field Customer Care 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

Key Responsibilities: 

• Follow-up: Ensuring customer problems are resolved and satisfaction is achieved.


• New User Engagement: Welcoming and assisting new users, connecting them to account officers.


• Driver Support: Helping new drivers with vehicle inspections and following up for timely completion.


• Availability: Being available for up to 12 hours daily to handle interactions on short notice.


• Issue Resolution: Managing complaints and escalating complex issues.


• Customer Satisfaction: Ensuring customers feel valued in every interaction.


• Product Knowledge: Staying updated on platform features.


• Collaboration: Working with other departments to resolve issues.


• Record Keeping: Maintaining detailed records of interactions and resolutions.

Requirements:

• Minimum of OND any related field.


• Minimum of 1 years’ experience in Similar Industry

SALARY- N100,000 – N130,000 NET