Work with the HR department to support the People Management needs of the Operations department
Identifies areas of concern with HR partners and leaders on employee relations issues and recommends solutions.
Use quantitative and qualitative data to tell holistic stories about our people and culture to inform HR and business strategies, particularly in the area of staff turnover and retention
Recommends best practices with practical implementation strategies and educates leaders on employee relations matters.
Plan employee resource requirement for the different grade levels
Manage succession planning, particularly for supervisory roles and above
Review and update performance appraisal criteria for different staff levels
Support in conducting seamless periodic performance appraisals for staff
Periodically update policies, such as disciplinary and compensation policy, based on dynamism of employee offences and related issues
Identify training needs/staff inefficiencies for different grade levels (particularly back of house), document and facilitate training sessions as required.
Partner with HR Manager to ensure employee engagement initiatives are effectively executed in the restaurants
The ideal candidate
A minimum of three years of human resources generalist experience demonstrating an in-depth knowledge of multiple human resources disciplines including employee relations and performance management in a reputable management consulting firm.
Prior experience providing human resources partnering in a service organisation preferred.
Must be open to learning new things, be innovative, creative, and interested in learning every function of the business.
Must be a fast learner, dynamic and goal-driven with strong analytical skills, communication, interpersonal and business writing skills.
A self-starter and a team-player with high levels of drive and energy
Must possess a high level of integrity, determination and personal commitment.
Must possess strong intellect, enthusiasm and resilience to compete in today’s challenging business environment.
Bachelor’s Degree required. Master’s Degree in Human Resources, Business Administration or Organisational Development a plus.