Quality Management System Co-Ordinator / P.A to MD at Workforce Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
107199
Job Views
59

Job Description






Objective/ Purpose




  • The job holder will manage activities related ISO9000- QMS by coordinating with all HOD. Also to assist and provide administrative support to General Manager in day-to-day activities.



Job Duties/Responsibilities/ Accountabilities

As a QMS Coordinator:




  • Maintain and improve the QMS, ensuring compliance with ISO 9001:2015 requirements.

  • Coordinate internal audits, management review meetings, and corrective action processes.

  • Implement, and maintain QMS documentation (policies, procedures, work instructions).

  • Assist to Conduct training sessions for employees on QMS policies, procedures, and requirements.

  • Assist to Monitor and analyze QMS performance metrics.

  • Liaise with external auditors, regulatory bodies, and certification agencies.

  • Ensure timely closure of audit findings, non-conformities, and corrective actions.

  • Manage and maintain QMS records, documents, and databases.

  • Collaborate with departments to ensure QMS integration and alignment.

  • Participate in continuous improvement initiatives.



As a Personal Assistant to GM




  • Manage & Coordinate the General Manager's scheduled meetings.

  • Prepare agendas, minutes, and action items for meetings.

  • Prepare and distribute correspondence, reports, and presentations.

  • Develop and maintain filing systems, both physical and digital.

  • Provide general administrative support to the General Manager.

  • Assist in communicating to other HOD.

  • Ensure compliance with company policies and procedures.



Key Performance Areas




  • ISO9000 QMS Activities

  • Administrative Activities



Work Tools:




  • Office Facilities (Printers, consumable, meeting room, etc.)

  • Laptop computer

  • Desk phone

  • Call credit for mobile phone & Outside-office internet access.



Requirements

Education Qualification:




  • Minimum bachelor’s degree in a relevant field (e.g., quality management, business administration).



Professional Qualification:




  • ISO 9001:2015 certification or equivalent (e.g., Lead Auditor, Internal Auditor).



Functional/ Technical:




  • Strong knowledge of ISO 9001:2015 standards, requirements, and guidelines.

  • Proficient in document management.



Behavioural:




  • Excellent interpersonal skills, writing skills, communication and presentation skills including the ability to effectively communicate cross-functionally with senior levels of management.

  • Excellent management skills, with ability to track multiple level of grievance, and handle the pressure in a positive manner.

  • Equal parts in being analytical and creative.

  • Experience working with colleagues and associates locally and internationally.

  • Passionate, energetic and maintain a positive attitude.



Working Relationships:




  • Internal: Managing Director, General Manager &All HODs.

  • External: External Auditors, Consultants and Government Agencies, etc.



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