Billing and Collection Officers at Careers Verified

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
107547
Job Views
100

Job Description






Description




  • The Billing and Collection Officer is responsible for managing the billing process, ensuring accurate invoicing, and overseeing the collection of payments to maintain a healthy cash flow. This role involves communication with clients, resolving billing discrepancies, and ensuring timely payments in compliance with company policies.



Key Responsibilities

Billing Management:




  • Prepare, issue, and distribute invoices to clients accurately and on time.

  • Verify billing information and ensure compliance with agreements or contracts.

  • Maintain records of invoices, payments, and transactions.



Collection Activities:




  • Follow up with clients on overdue payments via email, phone, or other communication channels.

  • Negotiate payment plans or resolve disputes in a professional manner.

  • Monitor accounts receivable to identify late payments and take appropriate action.



Reporting:




  • Generate reports on billing status, collections performance, and outstanding debts.

  • Provide regular updates to management on key metrics such as DSO (Days Sales Outstanding).



Customer Relations:




  • Address client inquiries or concerns regarding billing promptly.

  • Maintain positive relationships with customers to facilitate timely payments.



Compliance and Audits:




  • Ensure compliance with company policies, contractual obligations, and financial regulations.

  • Support audits by providing necessary documentation and explanations.



Qualifications

Experience:




  • 2+ years of experience in billing, collections, or accounts receivable roles.



Skills:




  • Proficiency in accounting software and MS Office Suite (especially Excel).

  • Strong numerical and analytical skills.

  • Excellent communication and negotiation skills.

  • Attention to detail and organizational abilities.



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