• Application Deadline: Sat, 30 Nov 2024 00:00:00 GMT
• Position: Floor Supervisor



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

Job Summary

As a Floor Supervisor, you will oversee daily activities on the floor, ensuring exceptional service delivery. This role involves supervising staff, maintaining operational excellence, and addressing guest needs with professionalism.

Key Responsibilities

• Supervise and guide floor staff to ensure efficient and exceptional service.


• Maintain cleanliness, organization, and overall presentation of the floor area.


• Handle guest inquiries, concerns, and special requests promptly.


• Monitor compliance with hotel policies, standards, and safety regulations.


• Assist in onboarding and training team members to meet performance expectations.


• Work closely with the F&B Manager to ensure smooth coordination.


• Conduct routine inspections and identify areas for improvement.


• Generate reports and provide feedback to management as required.

Qualifications and Skills

• Proven experience in the hospitality industry (at least 3-5 years in a supervisory role).


• Strong leadership and problem-solving abilities.


• Excellent communication and interpersonal skills.


• Ability to multitask and work effectively under pressure.


• High attention to detail and a commitment to excellence.


• Knowledge of F&B service standards is an advantage.

Why Work With Us?

• Join a vibrant, professional team in a world-class environment.


• Opportunities for career growth and personal development.


• Work in a supportive and inclusive workplace.