• Application Deadline:
• Position: Cashier Supervisor



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 6 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Position Objectives

• The position objective of a Cashier Supervisor is to ensure that all cashiers are functioning efficiently and effectively, ensure that Cashiers properly cost items selected by customers are monetarily valued and payments are received.


• The job requires a high level of customer interaction and people management abilities hence, Cashiers Supervisors should have impeccable customer service, leadership and communication skills.

Responsibilities

• Have a good working knowledge of Cashiers' operations.


• Training and evaluating of newly employed Cashiers.


• Structuring duty roster for all Cashiers in line with the requirements of operations.


• Reiterating Cashiers' operational guidelines to all Cashiers and ensure strict compliance.


• Assist Cashiers in the reprinting of receipts either from the POS terminals or directly from the system when printing errors occur.


• Ensure all cash points are kept tidy and organized before, during and after shifts.


• Ensure that Cashiers are properly dressed depicting morals and the organizational standard.


• Assist Floor Managers in product swap and refund process.


• Maintain all POS machines and report POS machine errors to the Branch Manager. Also liaise with bank agents to supply POS papers to avoid stock-out.


• Take stock of carrier bags, to ensure it is replenished as at when due and avoid stock out.


• Review all Cashiers’ applications for leave /shift swap to ensure it does not disrupt operations.


• Registration of customers under the loyalty scheme and assist customers in redeeming loyalty points


• Assist customers in making payments for items purchased using company’s vouchers.


• Respond to Cashiers’ request for price checks and rectify price disparities with the inventory unit.


• Assist Cashiers in removing used shopping baskets and carts from the cash point and rearranging it.


• Assist Cashiers to delete items from the system before they sell out to customers when as operation demands.


• Consider peak business times and manage crowd to ensure no Cashier at the cashpoint is free while others are crowded with customers.


• Other duties as may be assigned to you by Management.

Requirements

• Educational Qualification (HND / B.Sc / M.Sc)


• Preferred candidate must be resident aroundOshodi, Isolo or Mushin LGA of LagosState.


• Must have completed the National Youth Service Corps (NYSC) program or possess exemption letter


• Possess a minimum of Six(6) years’ experience working in a retail environment, ideally must have a minimum of three (3) years in a supervisoryrole.


• Customer service-oriented with in-depth knowledge of business management processes.


• Excellent communication and interpersonal skills.


• Must be computer literate and able to work using Microsoft packages.


• Should possess excellent leadership skills and be able to lead a functional and productive team.