Job Description
Job Description
- Provides a wide range of HR services that align with business needs, company culture, HR policies and procedures.
- Participates in the design and implementation of HR initiatives and programs to enhance employee experience, meet business needs and enable talent.Supports day-to-day HR operations and leads projects of small to medium scope and complexity under limited supervision.
- Supports customers and advises business and HR leaders on workforce/workplace issues.
Key Responsibilities
Supports general HR operations including but not limited to:
- Administers compensation and benefit plans.
- Assists in talent acquisition and recruitment processes.
- Conducts/supports employee onboarding, training & other development initiatives to meet needs of specific teams/organization.
- Develops and implements Human Resource policies.
HR Projects:
- Participates in various HR projects and initiatives aimed at improving HR processes and employee experience.
- Coordinates employee engagement activities and events including employee recognition, professional development, career management etc.
- Participates in development and deployment plans for new programs and/or promotes HR programs to create an efficient and inclusive workplace.
- Supports change management initiatives e.g., Assists in the development of communications or a communication plan, for a project or initiative, affecting multiple groups.
- Manages and coordinates the implementation/execution of smaller scale specific HR programs or initiatives.
HR Analytics:
- Utilizes systems to generate reports, manipulate, interpret and report data for business decision making.
- Gathers and analyses data with useful HR metrics and models to understand current and future trends, perform analysis on data extracted, flag anomalies and develop action plans to improve.
- Maintains currency with HR current trends, issues, and best practices that are applicable to the function and business.
- Provides business support and analysis for talent management applications and systems.
- Researches industry trends relative to a specific design and/or administrative issue (i.e. pay protection, allowances, alternative work schedules etc.).
Employee experience & people management:
- Enhances employee experience by resolving issues promptly, applying new perks and benefits and organizing team building activities.
- Provides support to employees on various HR-related topics such as leaves and compensation and resolve any issues that may arise.
- Ensures compliance with labour regulations and other employment laws and regulations.
- Facilitates routine discussions between employees and/or supervisors. Handles discipline and employee complaint cases using knowledge of conflict resolution principles and tools.
What You Will Bring
Qualifications:
- Bachelor's Degree in Human Resources, Business Administration or other Social Sciences and related fields.
- HR related training, certifications, and MBA will be a plus.
Experience:
- 3 - 5 years' experience as a Human Resources Generalist and/or specialist.
Expertise:
- General understanding of HR products, services, processes policies and procedures.
- Good understanding of tools and principles related to most HR disciplines.
- Good understanding of principles and technologies in other related fields and how to apply them in developing solutions/products.
Analytical skills:
- Understanding of HR data and systems of record, and the impact of data integrity on HR processes and decisions.
- Knowledge of employment and labor laws in a variety of situations.
- Strong knowledge of MS Office and Human Resource Information Systems.