• Application Deadline:
• Position: Customer Services Representative



• Job Type Remote



• Qualification BA/BSc/HND



• Experience



• Location Nigeria




• Job Field Customer Care 
  
  

Key Responsibilities

• Respond promptly and professionally to student and parent inquiries via email, phone, or chat.


• Provide accurate information about courses, programs, and school services.


• Assist with troubleshooting technical issues and resolving concerns efficiently.


• Maintain detailed records of customer interactions and feedback for reporting purposes.


• Uphold the school’s commitment to excellent customer service.

Qualifications and Skills

• Excellent written and verbal communication skills.


• Strong problem-solving abilities and attention to detail.


• A professional and customer-focused demeanor.


• Ability to work effectively in a fast-paced environment.


• Previous experience in customer service is preferred but not mandatory.