Monitor staff performance, ensuring the hotel is running well and guests are happy.
Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
Manage inventory to meet financial goals and provide leadership to hotel staff members when required.
Create a memorable customer experience by delivering on guest expectations while exceeding them.
Requirements
Minimum of an OND Holder in Hotel Management or related discipline.
Minimum of 2 years work experience as Manager in an hindustry.0y industry.