Job Description
Key Responsibilities:
- Generate revenue for the business across all product lines.
- Foster new business partnerships and corporate clients.
- Pursue and close deals on new prospects/leads.
- Identify and create partnerships with different Insurance companies.
- Research, plan, and implement new target market initiatives
- Participate in pitch presentations and proposals tailored to each prospective partner.
- Negotiate and finalize contracts with clients
- Collaborate with internal teams to achieve effective sales results
- Conduct market research to identify selling possibilities, stay updated on industry trends and competitor activity.
- Meet and exceed assigned monthly, quarterly, and annual Sales quotas.
Key Requirements:
- Bachelor's degree in Business Administration, Marketing, Management, or in any related field.
- 5+ years of sales experience with a proven track record of achieving sales quotas.
- HMO Selling experience is highly desirable
- Strong interpersonal, communication, and negotiation skills.
- Excellent problem-solving and critical-thinking abilities.
- Self-motivated and driven by targets
- Proficiency in using sales software and tools.
- Exceptional customer service skills
- Knowledge of industry trends and competition
Core Competencies for Success in this role:
- Strategic Thinking and Market Knowledge
- Insurance Market Expertise: Deep understanding of Nigeria’s insurance sector, including regulations, customer preferences, and market challenges.
- Technology Adoption: Knowledge of digital insurance platforms and how they transform traditional insurance models.
- Regional Insights: Awareness of regional differences in insurance uptake and technology penetration.
- Competition Analysis: Monitoring competitors' activities and adjusting strategies accordingly.
Sales and Business Development
- Digital Product Selling: Ability to sell technology-driven insurance products and services effectively.
- Upselling and Cross-selling: Identifying opportunities to enhance customer value through complementary products or services.
- Revenue Optimization: Driving consistent growth in Gross Written Premium (GWP) through innovative sales strategies.
- Partnership Development: Building alliances with brokers, agents, and fintech partners to expand reach.
Team Leadership and Management
- Distributed Team Leadership: Managing and motivating remote or regionally dispersed sales teams.
- Training on Tech Tools: Ensuring sales teams are proficient with digital tools for lead generation and customer management.
- Performance Tracking: Using KPIs like conversion rates, customer acquisition costs, and customer lifetime value to monitor and enhance performance.
- Cultural Sensitivity: Adapting leadership styles to suit diverse teams within Nigeria’s cultural and regional landscape.
Customer Relationship Management
- Client Trust-Building: Addressing common skepticism about insurance with transparency and education.
- Tech-Savvy Engagement: Using digital platforms to enhance customer interactions, onboarding, and policy renewals.
- Retention Strategies: Implementing measures to maintain policyholder loyalty, such as timely claim resolutions and proactive communication.
Problem-Solving and Resilience
- Handling Objections: Overcoming customer resistance to insurance and technology through tailored solutions and education.
- Adaptability: Quickly adjusting strategies in response to regulatory changes, economic conditions, or market trends.
- Resilience: Maintaining a results-driven approach despite challenges like low insurance penetration or cultural barriers.
Cultural and Social Awareness
- Localized Strategies: Adapting campaigns to align with regional preferences and communication styles.
- Community Engagement: Collaborating with local influencers or institutions to promote insurance adoption.
- Inclusivity: Designing sales approaches that cater to underserved segments, such as women or SMEs.